Returns and complaints
Demo content. Because this project does not process sales or shipments, products cannot actually be returned and complaints cannot be submitted.
Example return process
- 1Request within 14 days
The customer provides the order reference and withdrawal notice.
- 2Instructions confirmed
The store provides the return address and required information.
- 3Refund
After verification, the refund is issued through the original payment method in accordance with applicable law.
Example complaint
A report should include contact details, the order reference, a description of the issue, and the expected resolution. A live store should confirm its response deadline and provide a durable communication medium.
Demo contact details
contact@novamarket.demo · +48 000 000 000 · 12 Example Street, 00-001 Warsaw